All purchases are generally final
Because the Masterclass gives immediate access to private materials, a community and mentorship, all purchases are generally final. Please use the Discord and ask questions before buying if you are unsure whether the program is right for you.
Exceptions we will honor
We will review and, where appropriate, issue a refund in these situations:
- Duplicate charge, you were billed more than once for the same purchase.
- Billing error, you were charged an incorrect amount or for something you did not buy.
- Material failure on our end, we failed to provide the access you paid for and could not resolve it.
- Anything required by applicable law.
What is not refundable
Outside the exceptions above, we do not provide refunds because:
- you did not make money, or your ads lost money;
- a store or campaign did not perform;
- you changed your mind; or
- you did not use the program.
This reflects the nature of the product: it is education, access and guidance, and outcomes depend on factors outside our control, including your product, budget, market and execution.
Monthly plans
Ending a monthly plan stops future billing in accordance with the settings provided by Whop. It does not automatically refund amounts already paid, except in the exception cases above or as required by law.
How to request a review
Email [email protected] or open a ticket in Discord with your order details and a short explanation. We'll look into it and respond.
Chargebacks
If something looks wrong with a charge, please contact us first, we can usually resolve billing issues quickly. Filing a chargeback instead of contacting us may result in loss of access.